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Advice First Aid Network – Training

June 27, 2017 @ 10:00 am - 2:30 pm

Advice First Aid Network – Training




Session 1            Tuesday 13 June          10am – 2.30pm

Session 2            Tuesday 20 June          10am – 2.30pm

Session 3            Tuesday 27 June          10am – 2.30pm

Lunch will be provided



Citizens Advice Wandsworth, Battersea Library, 265 Lavender Hill, SW11 1JB


About the Advice First Aid Training

The aim of the training is to equip volunteers and staff members in partner organisations with the knowledge and skills to provide information and refer people who are facing hardship and crisis to appropriate local services.


The training programme will consist of three sessions delivered over 3 weeks in June 2017. Regular (monthly) meetings will be scheduled for the Advice First Aid training cohort to meet to share their experiences and learning with each other, as well as receive additional training, becoming part of the Advice First Aider Network.


Advice First Aiders will use their knowledge and skills in their volunteer or paid role with their partner organisations, to support people they work with. They will keep records of the support they provide and be committed to sharing their experiences.


Advice First Aid Training Modules (June 2017)


Module 1:    Introduction to Advice First Aid

The Advice First Aid Assessment Strategy + Communication Skills

Module 2:    Introduction to Advice First Aid Areas: Benefits and Debt

Module 3:    Introduction to Advice First Aid Areas: Housing and Employment

Module 4:    Advice First Aid: Resources + Referrals

Module 5:    Introduction to Advice First Aid Areas: Relationships and Health

Advice First Aid: Case Study Practice

Module 6:    Advice First Aid Cohort: Working Together and Measuring Success


Advice First Aider Criteria and commitments

Advice First Aiders should:

  • Apply in conjunction with a partner organisation
  • Be aged 16+
  • Be able to communicate effectively verbally and in writing
  • Be able to keep an accurate record of activity
  • Be willing to commit to delivering Advice First Aid with their partner organisation for at least 1 year



About Advice First Aider Network

Establishing the Advice First Aider Network is part of Citizens Advice Wandsworth’s Help Through Hardship Crisis Project, funded by the Big Lottery Fund. Our experience is that networks and organisations embedded deep inside our communities are often the first point of contact when people experience hardship. They are best placed to identify those in need and the Advice First Aider Network will develop the knowledge and skills of partner organisations to support or refer people to appropriate services.



How to apply

  • Complete attached application form (Advice First Aider and Partner organisation) and send to: by Friday 26 May.




June 27, 2017
10:00 am - 2:30 pm
Event Category:


Batterea Library
265 Lavender Hill SW11 1JB + Google Map