Advice First Aid Network – Training
Session 1 Tuesday 13 June 10am – 2.30pm
Session 2 Tuesday 20 June 10am – 2.30pm
Session 3 Tuesday 27 June 10am – 2.30pm
Lunch will be provided
Citizens Advice Wandsworth, Battersea Library, 265 Lavender Hill, SW11 1JB
About the Advice First Aid Training
The aim of the training is to equip volunteers and staff members in partner organisations with the knowledge and skills to provide information and refer people who are facing hardship and crisis to appropriate local services.
The training programme will consist of three sessions delivered over 3 weeks in June 2017. Regular (monthly) meetings will be scheduled for the Advice First Aid training cohort to meet to share their experiences and learning with each other, as well as receive additional training, becoming part of the Advice First Aider Network.
Advice First Aiders will use their knowledge and skills in their volunteer or paid role with their partner organisations, to support people they work with. They will keep records of the support they provide and be committed to sharing their experiences.
Advice First Aid Training Modules (June 2017)
Module 1: Introduction to Advice First Aid
The Advice First Aid Assessment Strategy + Communication Skills
Module 2: Introduction to Advice First Aid Areas: Benefits and Debt
Module 3: Introduction to Advice First Aid Areas: Housing and Employment
Module 4: Advice First Aid: Resources + Referrals
Module 5: Introduction to Advice First Aid Areas: Relationships and Health
Advice First Aid: Case Study Practice
Module 6: Advice First Aid Cohort: Working Together and Measuring Success
Advice First Aider Criteria and commitments
Advice First Aiders should:
About Advice First Aider Network
Establishing the Advice First Aider Network is part of Citizens Advice Wandsworth’s Help Through Hardship Crisis Project, funded by the Big Lottery Fund. Our experience is that networks and organisations embedded deep inside our communities are often the first point of contact when people experience hardship. They are best placed to identify those in need and the Advice First Aider Network will develop the knowledge and skills of partner organisations to support or refer people to appropriate services.
How to apply